Job Description
They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.
Front desk responsibilities are one of the most visible and important parts of any hotel. Their responsibilities, however, can be overwhelming if they’re not prepared with all of the necessary training and tools to succeed.
With the right preparation, front desk agents can take on their role professionally and know what to do when an unexpected situation arises, such as unruly guests or bad weather keeping guests from making it to their rooms.
With that in mind, below are some of the most important responsibilities and duties for front desk agents in hotels to help them succeed in their jobs.
Hotel-placement takes pride in being your all-encompassing solution for dynamic staffing needs in the hospitality industry. Whether you are in search of interns to inject fresh energy into your team, aiming to secure seasoned professionals for pivotal roles, or interested in exploring campus recruitment opportunities, we are committed to delivering tailored excellence to meet your unique requirements.
Here's what distinguishes Hotel-placement:
Versatility: Understanding the diverse staffing needs within the hospitality sector, Hotel-placement is equipped to provide a wide spectrum of candidates. Our pool ranges from interns eager to learn and contribute to seasoned professionals with a wealth of experience.
Internship Opportunities: Acknowledging the significance of nurturing future talent, HotelPlacement offers a robust pool of interns ready to bring enthusiasm, fresh perspectives, and a strong desire to learn to your team. Importantly, interns sourced through us do not incur any charges to Hotelplacement, ensuring a mutually beneficial arrangement for both interns and your establishment.
Full-Time Professionals: Specializing in identifying and presenting highly qualified, experienced professionals, Hotelplacement ensures candidates align seamlessly with your business goals for permanent positions within your organization.
Campus Recruitment: We also facilitate campus recruitment, connecting you with promising students and recent graduates who are eager to kick-start their careers in the hospitality industry. This avenue allows you to tap into fresh talent and mold them according to your business needs.
Thorough Screening: Our rigorous screening process guarantees that every candidate, be it an intern or a seasoned professional, meets the highest standards of competence and dedication.
Tailored Solutions: Recognizing that your staffing needs are unique, Hotelplacement takes a personalized approach, crafting solutions that align with your company culture, values, and objectives.
Compliance & Transparency: Moreover, it's worth noting that Beehive Human Resource Consultancy is ISO certified for Anti-Bribery and Compliance, ensuring that all our practices adhere to the highest ethical standards. This certification underscores our commitment to transparency, integrity, and ethical business conduct.