Director of Operations

Why you’ll love working for Hilton!

We are the World's #1 Best Workplace as certified by Great Place to Work and Fortune magazine.
A competitive industry salary and bonus scheme.
Extensive range of career development opportunities.
100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world.
Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences.

About the role

Perfectly positioned in Sydney’s CBD, Hilton Sydney offers contemporary design and unpretentious luxury. With 587 well positioned rooms, one of the largest Conferencing & Events spaces in Australia, celebrity Chef Luke Mangan's glass Brasserie, iconic heritage listed Marble Bar, buzzing Zeta Bar and Caffe Cino, this flagship, big box hotel holds a place of prestige within the market. We have ambitious plans to further enhance the product in the next 12+ months and we are excited to welcome a Director of Operations who can work with us to make this vision come alive. 

As you may expect with such a prominent property, we have high expectations of our new Director of Operations as they will fulfil a key leadership role within our region as well as being a leader amongst the Sydney market hoteliers. 

We welcome candidates who have strong Hotel Management experience and if this is you, we know you already have a strong idea of what is involved in the tasks and accountabilities of such a position. The ideal candidate will be able to demonstrate these specific skills and experiences:

Previous Director of Operations, Hotel/General Manager experience with thorough knowledge of the Australian market in a highly visibly position.
Demonstrated positive owner relations within a complex operation.
A substantial successful track record in hotel operations including experience in hotels with large conference and events facilities.
Ability to show strong commercial outcomes in a competitive city environment.
Large scale project management.
Ability to demonstrate true five-star product delivery.

As well as hold these personal attributes:

Excellent people leader with the demonstrated ability to inspire, coach, mentor and lead Team Members.
Excellent verbal and written communication skills 
Strong financial acumen with excellent cost control and profit generating skills.
Strong commercial acumen, with experience in drafting and managing budgets/revenue proposals; analysing and forecasting results/market segments and rates.
Exceptional stake holder management skills to manage multiple stakeholder expectations including General Managers, Hilton leadership and Owners.
The ability to evolve a team to the calibre befitting of the regional flagship property.