Job Description
We are welcoming applications for Cluster Sales Manager MICE, who will work on building, growing and maintaining a client portfolio in their designated geographical Market.
Check our website for more information about Hilton Prague: https://hrbuddyhiltonprague.notion.site/hrbuddyhiltonprague/Hello-we-are-glad-that-you-are-here-49a93a6ef1694a6c81d945cc61cae848
What will you be doing?
As Cluster Sales Manager MICE, you will work towards a common goal, following a strategy set forth by the Commercial Director and Director of Sales. You will be responsible for maintaining the client portfolio, building trust with your clients and ensuring the Hilton Hotels in Prague are always their first choice. You will analyse past data and future trends to assist you with the development of your market.
Specifically, you will be responsible for performing the following tasks to the highest standards:
Analyzing past data and future trends to assist you with the development of your market.
Developing customer accounts both remotely and via travel to client calls and tradeshows.
Identifying business needs and working towards growing market/customer share in all revenue streams
Maintaining a robust action plan for achieving success in your market
Participating in developing strategies and marketing plans to fulfill short & long term goals
Developing your social media presence in order to capture client interest
Working within current business strategies and recognizing potential opportunities
Cooperating with other departments in the hotel to create an exceptional Guest experience
Attending Sales events, initiative and social functions as required
Producing accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Creating and producing sales events
Daily communication with client base
What are we looking for?
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow:
Positive attitude and great communication skills
Commitment to delivering a high level of customer service
Open, authentic and engaging demeanor
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative, and contribute creatively to teams success
Experience in a sales role with a proven track record to close a sale
Fluent communication in English. Knowledge of other languages, especially German, will be an advantage.
Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。