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FO Management Trainee
Negotiable
Unlimited
Full Time
Unlimited
FO MT JD: Check Elite Members and VIP ensure room/s are blocked according to special requests. Ensure amenity forms are raised for VIPs, Elite Members, repeat and long stay guests and confirm that Housekeeping and Room Service are informed. Enrol guests in Marriott Rewards programme. Handle and solve guests’ complaints or assisting them with enquiries. Provide information about the hotel and the surrounding community. Keeping Executive Lounge and Library in tip top condition and mai...
Renaissance Beijing Capital Hotel
China, Beijing
Front Office MT
2400 - 2500 CNY
Unlimited
Full Time
Unlimited
.1. Maintenance of guest information 2. Registers and rooms all arrivals according to established procedures 3. Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist 4. Lead project for manangement practice, inclusive service quality management, cost, budgetting etc
Intercontinental Beijing Sanlitun
China, Beijing
GRO Management Trainee
Negotiable
Unlimited
Full Time
Unlimited
ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service Inspects all VIP rooms prior to arrival Greet VIP guests personally Oversee maintenance of efficient repeat guest history system Handle guest complaints and refer them as necessary, follows up on corrective action Overall responsible for...
Crowne Plaza Beijing Zhongguancun
China, Beijing
FO Management Trainee
Negotiable
Unlimited
Full Time
Unlimited
FO GRO-Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity. Registers and rooms all arrivals according to established process. Maintains intimate knowledge of departmental standards and procedures. Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also IHG Hotels Group Loyalty programs. Attends to guest’s complaints, inquiries and requests, referee...
Crowne Plaza Beijing International Airport
China, Beijing
FO Management Trainee
Negotiable
Unlimited
Full Time
Unlimited
• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity • Registers and rooms all arrivals according to established procedures • Maintains intimate knowledge of departmental standards and procedures • Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation • Maintains cashier float and ensures accurate daily report of a...
Crowne Plaza Beijing Wangfujing
China, Beijing
FO Management Trainee
Negotiable
Unlimited
Full Time
Unlimited
This position is concerned with representing the hotel management, and to liaise with guests about service and complaints in order to improve guest relations.
Hilton Beijing
China, Beijing
FO Management Trainee
Negotiable
Unlimited
Full Time
Unlimited
Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and: • Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace...
Crown Plaza Sun Palace
China, Beijing
FO Management Trainee
Negotiable
Unlimited
Full Time
Unlimited
1. Provide service to guest based on hotel brand service behavior standards. 2. Do job according to SOP. 3. Assist dept. head to training and lead employees. 4. Other detail JD's will be provided when on board.
Crowne Plaza Beijing Chaoyang U-Town
China, Beijing
Front Office Management Trainee
2500 - 2501 CNY
Unlimited
Full Time
Unlimited
1. Well known of on-day condition and reservation status, making related preparation promptly. 2. Ensure that guest needs, inquiries are properly handled and accommodated. 3. Ensure prompt, courteous and accurate service to all guests, so as to maximize customer satisfaction. 4. Quickly and accurately answer guest's question. 5. Keep excellent customer relations. 6. Able to adapt to shift work.
Regent Beijing
China, Beijing
Guest Relation Management Trainee
Negotiable
Unlimited
Full Time
Unlimited
Ensuring that VIP guests are provided with attentive, personal, and caring service and ensuring guest satisfaction. Deal with guest complaints when and where they arise, ensuring that all guests leave the hotel with their problems satisfactorily resolved. Assist to manage and coordinate team members when work in a team.
Conrad Beijing
China, Beijing
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