Job Description
1. Well known of on-day condition and reservation status, making related preparation promptly.
2. Ensure that guest needs, inquiries are properly handled and accommodated.
3. Ensure prompt, courteous and accurate service to all guests, so as to maximize customer satisfaction.
4. Quickly and accurately answer guest's question.
5. Keep excellent customer relations.
6. Able to adapt to shift work.
REGENT BEIJING
At the Heart of Beijing.
Strategically located in Wangfujing, steps away from the Forbidden City and adjacent to subway line 5. The central location of Regent Beijing is perfect for leisure or business surrounded by restaurants, bars and shops. Explore the bustling Wangfujing commercial circle and the labyrinthine alleyways of the neighboring hutongs.
Experience Regent Beijing’s service with Acts of Thoughtful Kindness and Decadent Moments while savoring our Forbidden City Afternoon Tea in the stunning Lobby Lounge and Bar.