Guest-oriented hotel manager offering more than 6 years of experience in hospitality and tourism industries. Self-starter providing valuable service to clients and tourists. Successful management background at reputable 5 stars hotels and resorts. Exceeded sales goals, increased revenue and facilitated sales. Used consultative sales approach to understand and meet customer needs. Set up appointments with potential and current customers to promote new products and services. Implemented brand marketing and sales campaigns. Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients. Prospected new sales leads from directories, referrals and partners. Helped customers navigate choices between services with support for questions such as terms, pricing and availability. ADCB CREDIT CARD SALES EXECUTIVE FRONT DESK MANAGER Bsc Hospitality and Tourism https://www.linkedin.com/in/sebikalidennis/ sebikalidennis@gmail.com +971561269483 UGANDAN ABU DHABI AREAS OF EXPERTISE Training and supporting office staff |Hotel PMS (opera) | VIP guest relations | Reservations and mail Handlings | front desk duties and management | Team buildings | Conflict resolutions| Sales and Marketing