Mark Omooria
Tradewinds Aviation services Ltd , Customer care agent
Job Type
On the job
Location
Kenya, Nairobi
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Personal Advantage
Flexible and versatile airport customer care agent committed to providing high-quality services and developing customer relationships, offering excellent interpersonal skills that will lead to a lasting relationship. Specializes in customer stastifactory and well being.
Job Preference
No Preference yet
Experience
Customer care agent
2021-01 - 2022-04
Tradewinds Aviation services Ltd Attendant
Content
Greeted passengers and made them feel welcome. •Responding promptly to passengers inquiries •Escorting passengers to boarding gates and providing assistance for those that are checking in. •Assisting other airport personnel in handling special situations •Cordinated all covid19 regulations and airport safety measure •Handled passengers complaints and gave solutions where possible. •Baggage handling.
Education
Airport operations and flight dispatch · Diploma
2019-09-02 - 2021-01-06
Eldoret Aviation training institute
Popular members
Vadim Ivannicov
I am thrilled to introduce myself as a dynamic professional with a strong background in the hospitality industry, particularly in restaurant operations. During my previous work experience, I had the privilege of developing my skills in various operational areas and earning the reputation of being a versatile "Jack of all trades." Beginning as a bartender, I quickly assumed responsibilities beyond my initial role, managing kitchen staff and the operational team, which further fueled my passion for the unpredictable nature of hospitality. I was awarded to go for an exchange to the US for a year with a program "Future Leaders Exchange Program" which quite changed my intercultural competence and allows me to navigate cross-cultural interactions with ease and sensitivity. At the moment, I am studying in Germany at the Deggendorf Institute of Technology, which is considered to be the most international university in Bavaria. My faculty is International Tourism Management with a focus on Health and Medical Tourism. Combining my hands-on work experience with my academic studies in International Tourism Management, I have developed essential managerial and administrative skills necessary to excel in the industry. I am confident that my adaptable nature, attention to detail, and dedication to providing exceptional customer experiences make me a valuable asset to any hospitality team. Thank you for considering my profile, and I look forward to the opportunity to contribute my skills and passion to your organization.
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