Personal Advantage
Active Restaurant Supervisor with a
profound culinary background,
Hotel and casual dine in experience
Job Preference
No Preference yet
Experience
Captain Waiter
2012-05 -
Sodexo Captain
Content
• Handled customers complaints with poise and grace.
• Served food to guest at proper temperatures by bringing items to table immediately.
• Prepared cutlery and napkins to pristine standards.
• Covered large parties and events, anticipating planning and staffing needs
Head Waiter{ Chef De Rang}
2014-01 -
Hotel Sky Assistant Manager
Content
• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build report.
• Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnarounds.
• Served high volumes of guest in fast-paced service environments with exceptional customers care.
• Managed fine dining experience for average of 15 table to guarantee high levels of customer satisfaction.
Restaurant Supervisor
2017-10 -
L'ETO Café & Restaurant Assistant Manager
Content
• Led motivated terms of front - and back-of-house staff, achieving high-quality standards and service.
• Protected brand image with exceptional restaurant presentation and maintenance.
• Encouraged feedback from restaurant customers using insights to implement positive process changes,
• Delivered in-depth training to customer-facing staff, promoting strong service performance.
Restaurant Supervisor
2021-07 -
IHealthy Restaurant Assistant Manager
Content
*Assist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.
• Supervising the floor during meal periods to ensure that all company standards and steps of service are met through all guests interactions. *Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
Education
Hospitality & Tourism · Graduate
2013-01-10 - 2015-11-10
Certified and Specialized in Hotel management restoration in Fez
