Please I would like to submit my resume for the available positions as customer service and call center agent ,I’ve experience in UAE for 8 years (Arabic speaker) with UAE driving license. Kindly have a look at my profile. I hope I'll meet your expectations. Thanks & kind Regards.

My name is Mnqobi Prosperity Ngcobo, born in South Africa and in February 1999. I have passion to host people or events or hospitality industry as a whole. I went to Durban University of Technology to further my studies in Hospitality Management and I have experience in most of the department in the hotel industry. Experienced in the Reception, housekeeping, F & B and reservation department. I want to further my knowledge and learn different cultures to different countries on how their culture is when it comes to the hospitality and catering industry.

I am self-motivated, dependable,loyal and energetic.

In my years as retail sales supervisor, I have led my teams to success, raising sales volumes and meeting financial objectives. I am interested in looking for the opportunity to contribute my expertise to the financial wellbeing of a retailer such as your company. Initially employed as a sales associate, over a period of seven years I was promoted to my current position as sales supervisor. This trajectory has enabled me to gain significant hands-on experience of the various aspects of a successful retail business. In my current position, I supervise a staff of sales associates, cashiers, and customer service representatives. Due to my experience, I am able to motivate them effectively and to implement training processes that are accessible and goal oriented. As sales supervisor, I also ensure a friendly and organized store environment. In addition to developing sales strategies and sourcing merchandise, I prepare a budget, analyze sales data, and make projections and recommendations for future action. I strive to achieve the company’s financial goals by ensuring that we stay within the budget. I also work to maximize sales through associate training, store organization, and promotional schemes. I would welcome the opportunity to discuss my qualifications further with you in person. Thank you for your time in reviewing my application.