Hossam Hassan
Ultimate Hr solutions at Expo Dubai , Customer service Representative
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
Please I would like to submit my resume for the available positions as customer service and call center agent ,I’ve experience in UAE for 8 years (Arabic speaker) with UAE driving license. Kindly have a look at my profile. I hope I'll meet your expectations. Thanks & kind Regards.
Job Preference
No Preference yet
Experience
Customer service Representative
2021-09 -
Ultimate Hr solutions at Expo Dubai Assistant
Content
 Welcomes visitors to the Expo Dubai by greeting them , smiling with friendly attitude and providing professional service at all times.  Answering all phone enquiries in the manner directed by Senior Manager of Customer service.  Capturing all prospective client information in the Expo client database and undertaking outbound prospecting sales and leasing as required.  Direct visitors by maintaining employee and department directories and providing instructions.  Maintain security of Expo by following procedures of the company.  Manage Expo visitor parking by sending out parking requests for upcoming meetings, and ensure a pleasant parking experience for visitors.  Provide guests assistance with luggage, baby strollers, wheelchair when required.  Organizing and managing site tours as requested by the Expo team to ensure that all procedures are followed.  Keeping records of customer interactions, transactions, comments, and complaints.  Providing feedback on the efficiency of the customer service process.  Organizing catering and special requirements for VIP meetings as requested by Expo team.  Ensure customer satisfaction and provide professional customer support.
Education
Business & Accounting · Bachelor
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Popular members
ROLAND FORTOH ACHAH
I am having Bachelor Degree in Commerce and Certified International Supply Chain Management with 3years working experience as a marketing/ customer service representative in a financial institution back then in my country Cameroon, African. I describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products, Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling. I am having 2years working experience as a warehouse assistant and promoted as Team Leader, which I also work in customer service in the warehouse in Dubai, UAE. As a warehouse team leader. I am assisting in the variety of warehouse duties, including making attendance/ rollcall and update attendance sheet four times a day before sending to administration, shipping, receiving, assign task and record new stock as it comes in, and move stock onto trucks or store shelves as needed, loading and unloading trucks, fulfilling purchase orders, and keeping warehouse stocked with essential equipment and record new stock as it comes in, and move stock onto trucks or store shelves as needed
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