1)Stage wise internal in process inspection. 2)Coordinating with production team for inspection of various machine parts. 3)Documents actions but completing production and quality forms. 4)Ability to plan, organise and priorities work and communication within employee and suppliers. 5)Develop best practices to improve production capacity, quality and reliability.

1)Deliver excellent customer service to every customer. Going above and beyond to meet the customer needs. 2)Managing the telephone inquiries regarding the schedules for servicing, installation and status of the customers machines. 3)Providing a complete and accurate cost estimate for servicing the indoor and outdoor machineries including the labour cost with lead time. 4)Co ordinating the technicians for the outdoor equipments installation, welding demonstration and service inspection on costumer site as per the customer's consent time. 5)Generating the service tax invoice to the customers and reporting the service sales data to the management on daily basis. 6)Researching coverages under warranties and decipher requirements for coverages. Submitting the requests to the principal's through online for warranty approval of the machines. 7)Embark and finish off the jobs as per the scheduled time with the customer satisfaction.