Messiah Ritzinger
Norwegian Cruise Lines, F&B Director
Job Type
On the job
Location
Germany, Munich
Chat
Personal Advantage
I am looking forward to starting the position of General Manager or F&B Director. Due to my extensive experience in the hospitality industry, both land-based and within cruise lines, I would like to contribute to maintaining the high standards of the hotel industry. I am excited to join your business and build an innovative team to master future challenges. My focus will be on building ONE team, as only a closely interacting team will be successful in providing the best product quality. As hospitality is my passion, the guest experience, safety, environment, and well-being of our team, will be equally of utmost importance to me. I am very much looking forward to bringing in my expertise and supporting my fellow colleagues, also nourishing the potential of my team to succeed.
Job Preference
No Preference yet
Experience
F&B Director
2012-05 - 2017-09
Norwegian Cruise Lines Director
Content
 Fully in charge of all F&B outlets with almost 600 staff.  Second in charge of hotel operations and assisting the Hotel Director.  Developing new concepts and adapting to frequently changing itineraries.  Planning outlets, and activities and assuring sufficient provisions during our first three-week cruises through the Middle East and Asia. These cruises led from Europe through U.A.E., Oman, Jordan, Israel, Hong Kong, China, Sri Lanka, India, Singapore, Thailand, Vietnam, Cambodia, Indonesia, Malaysia, Australia, and New Zealand with 30 new ports of call.  Received ship’s highest guest rating on the last Asian three-week cruise to Singapore.  Successfully achieved financial targets of food cost and amongst the top three ships for beverage sales with a peak of 2300 beverage packages.  Compiling complete Dry Dock specs.
Executive Maitre d' Hotel
2018-06 - 2019-04
TUI Cruises Director
Content
 In charge of the overall Restaurant operation and exclusive bars with 16 F&B outlets and 210 staff.  Preparing relevant container orders for beverages and consumables.  Assuring the company’s service and public health standards are adhered to.  Successfully planning and executing the 14-day Trans-Atlantic cruise.  Setting up the Caribbean season with 14-day, split embarkation cruises. Besides granting a smooth Restaurant operation, I also was performing the duty of muster station leader on two pax drills and a crew drill every voyage.  Active guest interaction and problem-solving with direct report to the Hotel Manager.  Assuring revenue goals for exclusive products are met per cruise, which was also honored by a bonus.  During my stay, beverage revenue goals were exceeded on average by 10%.  Meeting and increasing guest satisfaction scores (results honored by a bonus), which were consistently exceeded during my stay with a peak of 92% for F&B/Restaurants.
F&B Director
2019-05 - 2021-10
Holland America Cruise Line Director
Content
 Leading the F&B operation with 8 dining options and 10 beverage outlets.  Overlooking and assuring sufficient stores and rotation for all cruises.  Assuring the company’s service and public health standards are adhered to.  Introducing and executing strict environmental policies.  Reaching top scores in environmental and quality audits.  Active guest interaction and problem-solving with direct report to the Hotel Director.  Assuring voyage revenue goals are met and exceeded.
Education
Hotel Business and Culinary · Graduate
1978-09-01 - 1981-06-25
Simon Knoll Hotel School, Munich Bavaria
Popular members
Pearlcy Sam
US CPA (Awaiting License), who is dynamic and task oriented. Served as an Audit Analyst with Deloitte (Big4) and as an Accountant with Bearaby, having demonstrated knowledge in the domains of Auditing/Accounting/Finance/Taxation and holding a Master's degree in Accounting and Taxation (CGPA 8.3) & Bachelor's degree in Finance (CGPA 8.5) from Bangalore University, India. As an auditor/accountant I have imbibed the ability of professional skepticism, critical thinking, business acumen, making analytical decisions, detail oriented, task driven, financial data analysis & interpretation. My areas of expertise include: Statutory Audit, External Audit, US GAAP, IFRS, Financial Accounting & Reporting, Financial Management, Cost Management, Auditing and Taxation. I'm also technically sound in QuickBooks, AS2, EMS, Microsoft Excel, Outlook, PowerPoint, Word, slack and monday.com. Skills Accomplished: 1. Handling Audit of public, private and EGC clients in the US. 2. Working with an Engagement team of Partners, Managers & seniors and timely communication of audit progress to superiors. 3. Efficient in analyzing, conducting research and resolving audit issues. 4. Participating in audit of financial statements in compliance with local/international accounting standards. 5. Effective interpersonal skills in dealing with clients professionally. A Competent Communicator (Toastmasters International) having effective Interpersonal Communication skills, Written Communication skills and Leadership abilities and is capable of working with diverse teams. I truly follow the principle of continuous development and improvement and strongly believe in adaptability and perseverance being the key, with a goal driven and self empowered approach towards fulfillment of objectives while also keeping up with the best ethos of integrity and leading by example. I'm currently exploring new opportunities in the fields of Accounting/ Auditing/ Finance/ Taxation and open to work.
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