Hamza ayad hamza
Four points by Sheraton Oran, Receptionist
Job Type
On the job
Location
Algeria, Oran
Chat
Personal Advantage
Friendly front desk receptionist with more than one years background providing clerical support.Skilled at operating multi-line telephone systems providing guest service and ordering supplles .Detail oriented and killed administrative professional keeps reception areas cleen.Neat and presentable to give positive impression to all guests .Efforlessly coordinate documents , digital files and correspondence to support high- volume operations
Job Preference
No Preference yet
Experience
Receptionist
2022-02 -
Four points by Sheraton Oran Staff/Employee
Content
Greeted guests and responded to guest inquiries, requests , and issues in a timely,personable, and efficient manner to resolve guest concerns. Informed customers about payment methods and verified credit card data . Liaised with housekeeping staff to ensure all rooms were clean and ready to accommodate new guest arrival . Provided information about hotel, restaurant, nearby attractions, available rooms ,rates,and amenities . Reviewitems of note ro determine what needed to be communicated to staff of subsequent shifts . Welcoming customers and ensuring their satisfaction.mastering the OPERA OFFICE ,MOBILE CHECK-IN,MOBILE KEY & MGS software . Perfoming the various tasks of CHECK-IN , CHECK-OUT & WALK-IN. Collection of cach , check & credit cards .Buils customer loyalty by creating the loyatly card. Coordination between other departments . Reviewed accounts and charge with guests at check-out . in the night shift I process arrivals, assign rooms for arrivals, update profile arrivals, process balances, post cash payment tax, post no shows, close the system (end of day), make a VIP report to make it past the morning shift
Education
Mangement & commercial · Bachelor
2019-11-14 - 2021-08-14
INSIM Oran
Popular members
SRINIVAS CHUNCHULA
Dear Executive chef, I am very much interested for the available position of Commis Chef. Presently I am working for Park Hyatt 5* Hotel in India and I done my ON JOB Training with Capitol 4* Hotel. I would very much like to advance in my career and believe that I am ready for this position of Commis Chef that you are offering. The job requirements appear to be far more challenging and varied than those I know and have grown used to at my current job. I would like to expand my knowledge, learn new responsibilities and be able to further my career within the field. I have for the last (2) years been working as Commis Chef where my responsibilities were: - Clearing the kitchen stations of all unnecessary utensils and food. Preparing basis sauces, soups. Clearing/cleaning cooking vessels and utensils from all the work surfaces and sinks. - Chopping, peeling various vegetables for preparation Daily verification of our dairy products expiration dates and disposing of any out of date products. - General assistance in food presentation for selected events. The opportunity with your hotel I feel would allow me to express my culinary expertise and valuable, gained experience through a larger array of tasks and responsibilities. I am a fast learner and work well in a team. I believe that I would excel at menu suggestions and planning, cooking meals, guiding the serving staff as to what the daily/weekly specials were all while being able to continue to learn along side the chefs during their daily tasks. I wish to thank you for your time today and I very much hope to hear from you soon and being given the opportunity to discuss your expectations further. Sincerely, Srinivas Chunchula
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