Hiruka Gamage
Atmosphere Hotels and Resorts, Reservation Officer
Job Type
On the job
Location
Sri Lanka, Colombo
Chat
Personal Advantage
Currently I am working at Atmosphere Kanifushi Resort Maldives as a Reservations Agent for 10 months and I have previous experience as agent Fushifaru Resort Maldives nearly 7 months. Plus, I have worked in front office operations for 2 years. I will completing one year contract by October and I am looking for preopening property to move ahead with my career. I am graduated from London Metropolitan University and Sri Lanka Institute of Tourism and Hotel Management in Hospitality Management.
Job Preference
No Preference yet
Experience
Reservation Officer
2021-10 -
Atmosphere Hotels and Resorts Staff/Employee
Content
Handle the reservation requirements both through booking emails as well as general enquiries.  Rechecking the online bookings with the contract details for rate and commission of the agents.  Payment Follow up of OTA & FIT Bookings.  Arrival Check daily and weekly.  Understanding of rates, codes and Market Segmentation  Arranging daily Business Reports. (Daily Pace Report)  Maintaining reservations and Revenue Reports  Maintaining the hotel standard and the Departmental policy.  Handling the Transportation.
Education
Hotel Management · Non Degree
2013-07-07 - 2019-12-25
Sri Lanka Institute of Tourism and Hotel Management