Ibni Amin
MCB Bank Ltd, General Banking Officer Sales
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
A pleasant personality, with 6 years of customer services, administration abd branch management experience consistently raised to higher positions.
Job Preference
No Preference yet
Experience
General Banking Officer Sales
2015-09 - 2016-02
MCB Bank Ltd Officer
Content
• To achieve assigned sales targets for different banking products • Greeting and meeting customers in branch as well as conducting visits • Customer relationship building • Customer needs analysis and providing the best financial solutions according to customer needs • Selling of multiple bank products current accounts, saving accounts, corporate accounts, bank loans, car lease, insurance, mutual funds, investment certificates etc. • Key Accounts management
Banking Services Manager
2016-02 - 2021-03
Allied Bank Ltd Assistant Manager
Content
• Overall operations management i.e. Administration, transaction monitoring, service excellence, up keeping of IT infrastructure, and other office equipment’s of retail banking branch having worth of 1 Billion plus deposit, and more than 10k Customer • Brought 120% Increase in New to Bank Accounts on average per year • Cross Selling multiple products • Ensuring best customer experiences through TAT oriented customer request handling • Main Point of contact for different external and internal departments, by correspondence through telephones, emails and other means. • Customer's complaint management • Cash and non-cash transaction posting and authorization • Cheque clearing outward and inward posting and authorization • Conducting KYC, CDD, AMl alerts reporting etc • Ensuring effective cash management including petty cash • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies • Kept accurate records to document customer service actions and discussions • Maintain and keeping clean physical outlook of branch and customer services areas/counters • Inventory Management of branch • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
Operation Manager
2021-03 - 2022-06
Meezan Bank Ltd Assistant Manager
Content
Branch Operation Manager Meezan Bank Ltd • Front Desk and office Administration • Assisting Customers in their branch banking needs • Scheduling, coordination, Email management, attending calls, liaison with support teams such as IT, Product development, Area coordinators • Data entry of all transactions • Ensuring coordination between branch, management, executives and customers • Guiding customers on different documents and coordinating with team members on different organizational documents • Ensuring the branch working are organized • Cash and non-cash transaction posting, verification and authorization • TAT oriented customer request handling • Carrying out the duties of answering calls, handling correspondence, and handling requests and inquiries • Fulfill bank's KYC, EDD, FATCA, CRS and AML requirements • Onboarding KYC for new account opening • Ensuring enhanced due diligence while validating documents • Customer meeting and cross sell of loans, credit cards, life insurance, auto insurance, health insurance, mutual funds, investments certificates etc. • Record Keeping of branch files, Maintaining dual custody of vault • Cash Management and supervision including petty cash management • Ensuring service standards, ensuring lobby and overall branch area cleanliness • Performance Review of staff
Education
Business Adminstration · Bachelor
2008-08-22 - 2012-07-21
International Islamic University Islamabad
Business Administration · Master
2013-02-01 - 2014-07-22
International Islamic University Islamabad
Popular members
Suhail Rafi vp
SUHAIL RAFI V P ACCOUNTS & WAREHOUSE SUPERVISOR +971544366038 suhailbinaboobacker910@gmail.com Dear Hiring Manager, Thank you for the opportunity to apply for the job in your esteemed organization. After reviewing your job description, it’s clear that you’re looking for a candidate that is extremely familiar with the responsibilities associated with the role, and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations. I am a hard-working professional who has been consistently praised as efficient by my co-workers and management. Over the course of my career, I’ve developed a skill set directly relevant to the post you are hiring for, including Tenacious work ethic, high zone of tolerance and hardworking. Overall, I have consistently demonstrated creative thinking, leadership and multitasking abilities in every aspect of my Employment roles and I invite you to review my detailed Academic Credentials and Employment Chronicle in the attached resume. My employment details are as below ACCOUNTS AND WAREHOUSE SUPERVISOR UNIFUDS INDIA PVT LTD |Nov 2019 – Present After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at +971544366038 or suhailbinaboobacker910@gmail.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, SUHAIL RAFI V P
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Muhammad Tayyab Altaf
Dear Sir/Madam Greetings. With over 8 years of experience in the Hotel Industry in Housekeeping Department and a strong background in team management, I am confident in my ability to excel in the role of Housekeeping Supervisor and Light Vehicle Driver. Throughout my career, I have consistently demonstrated exceptional organizational skills, a commitment to high-quality service, and exceptional attention to detail. My prior 8 year experience has been with Hilton Dubai Creek Hotel as Housekeeping Supervisor & Light Vehicle Driver, and I'm currently working with Ultimate Super Services, a supply chain organization. In my current designation as Security System Operator, I am assigned as Soft Service Supervisor by Client Management. I manage a team of 7 housekeeping staff members, 4 security staff and 3 maintenance staff at Mediclinic Al Barsha Branch, ensuring that all duties are performed to the highest standard, and maintaining an excellent record of customer satisfaction. I am also skilled in using computer software programs such as Microsoft Office which has enabled me to effectively manage schedules, Duty Roster, Inventory, and reporting. Effectively communicate with colleagues and clients alike, and consistently strive to instill a strong sense of teamwork and dedication within my work environment. As a Housekeeping Supervisor, I am committed to creating a clean, comfortable, and welcoming atmosphere for both guests and team members. I am excited about the opportunity to contribute my skills and experience to your organization and join your esteemed team of professionals. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further with you during an interview. Sincerely, Muhammad Tayyab Altaf talibjan0307@gmail.com +971525725228
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