Abdelkadir Mahi tani
Mobilis, Customer service Representative
Job Type
On the job
Location
United Arab Emirates, Dubai
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Personal Advantage
Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for unforgettable advertising campaigns.
Job Preference
No Preference yet
Experience
Customer service Representative
2014-12 - 2017-01
Mobilis Staff/Employee
Content
receive "Associate of the year " twice. accomplated a 48%+ customer retention rate, far above the store average. trained incoming Representative in the team. provided customer and technical support for clients in need, achieved a 98% customer satisfaction in the 4th month
Education
Translation · Graduate
2009-09-20 - 2014-05-25
Tlemcen University
Popular members
ROLAND FORTOH ACHAH
I am having Bachelor Degree in Commerce and Certified International Supply Chain Management with 3years working experience as a marketing/ customer service representative in a financial institution back then in my country Cameroon, African. I describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products, Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling. I am having 2years working experience as a warehouse assistant and promoted as Team Leader, which I also work in customer service in the warehouse in Dubai, UAE. As a warehouse team leader. I am assisting in the variety of warehouse duties, including making attendance/ rollcall and update attendance sheet four times a day before sending to administration, shipping, receiving, assign task and record new stock as it comes in, and move stock onto trucks or store shelves as needed, loading and unloading trucks, fulfilling purchase orders, and keeping warehouse stocked with essential equipment and record new stock as it comes in, and move stock onto trucks or store shelves as needed
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