Personal Advantage
Driven, results-oriented individual with 5+ years experience providing high-level customer service and in coffee house environment. To obtain a position where my customer relations can be fully utilized to improve customer satisfaction
Job Preference
No Preference yet
Experience
Bar Waiter
2014-05 - 2015-02
Holiday inn Bar waiter
Content
Provided excellent customer service with complete knowledge of restaurant menu and job functions
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Mix and garnish beverages according to recipe and portion control standards
Sales Assistant
2015-05 - 2017-02
Splash fashions Sales Assistant
Content
Making sure the customers were taken care of while shopping giving them both
product knowledge, if applicable, and great customer service.
• Restocking the front and back of the store, using Microsoft and other computer
programs to input data, counting inventory, and taking phone calls.
• Categorize and display all main floor and
backroom merchandise. Maintain order
while working in new products
• Helping customers select products that best fit their personal needs.
Assistant manager/ Barista and waiter
2017-04 - 2022-05
Cravia (Cinnabon and Seattle’s Best Coffee) Assistant Supervisor
Content
• Managing store operations and day to day
activities.
• Guiding the new employees in defining the work environment.
• Present, promote and sell products using
solid arguments to existing and prospective customers. • Establish, develop and maintain positive
business and customer relations.
• Expedite the resolution of customer problems and complain to maximize satisfaction.
Education
Commerce · High school
2009-02-01 - 2011-02-14
Kumudini homes
Bachelor of commerce ( Business economics) · Bachelor
2011-03-01 - 2014-02-14
North Bengal University
