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Godfrey Kalule Kayiza
KAYz Fashion Store Kampala, Sales Representative
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
Lam Godfrey Kalule Kayiza, 29 years holding a diploma in Business Administration, with certificates from marketing management, retail and customer service. Am a results driven, committed and articulate representative with excellent communication skills and a high level of customer commitment for more than 5 years. Multi-skilled with the ability to plan & manage territory whilst. Possessing a good leadership and team spirit, deadline orientated and having the ability to succeed in everything.
Job Preference
No Preference yet
Experience
Customer care service
2017-01 - 2018-04
Airtel Uganda Internship / Traineeship
Content
 Negotiating all contracts with prospective clients.  Helping determine pricing schedules for quotes, promotions, and negotiations.  Preparing weekly and monthly reports.  Resolve customer complaints via phone, email, mail, or social media.  Use telephones to reach out to customers and verify account information.  Greet customers warmly and ascertain problem or reason for calling.  Assist with placement of orders, refunds, or exchanges.  Resolved concerns with products or services to help with retention and drive sales
Sales Representative
2018-05 - 2019-12
KAYz Fashion Store Kampala Staff/Employee
Content
Ensure high levels of customer satisfaction through excellent sales service.  Assess customers' needs and provide assistance and information on product.  Welcome customers to the store and answer their queries.  Maintain in-stock and presentable condition assigned areas.  Remain knowledgeable on products offered and discuss available options.  Handle returns of merchandise.  Team up with co-workers to ensure proper customer service.  Build productive trust relationships with customers.  Suggest ways to improve sales (e.g. providing promotions on some items)  Planning marketing strategies and store's design.
Salesperson
2020-05 - 2022-05
Majid Al Futtaim - Carrefour Hypermarkets Staff/Employee
Content
Conducted product demonstrations to highlight features and redirect objections to positive aspects.  Discussed Products with customers, outlined restrictions and educated on policies.  Assisted customers with signing up for store loyalty programs and provided details about key benefits.  Opened, shelved and merchandised new products in visually  Provide customers with information about items.
Section Supervisor
2022-05 -
Majid Al Futtaim - Carrefour Hypermarkets Supervisor
Content
Planning and Making orders for the items (Stock) from suppliers to be sold in the store using software like Gima and Intelli-planner Guiding the merchandisers and stockers on how to display items in a way that can attract customers and increase the sales for the store. Plan and implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers. Carry out inventory tasks to control the stock we have in the store.
Education
Uganda Certificate of Education · High school
2009-02-02 - 2014-12-05
Molly and Paul High school
Mathematics and Economic · College
2013-02-04 - 2014-12-05
Midfield secondary school
Diploma in Business Management · Undergraduate
2015-08-10 - 2017-05-26
YMCA Institute Kampala
Retail and Customer service · Acredited short courses
2020-05-27 - 2020-06-06
Majid Al Futtaim Carrefour Retail training school
Certificate in Marketing Management · Online courses
2020-07-06 - 2021-06-07
Alison Courses
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