Job Description
PROFILE
SKILLS & COMPENTENCIES
Ability to:
Lead department to achieve goals and key metrics
Develop and train associates, establish relationships, utilize skills of associates most appropriately
Provide outstanding customer service
Effectively lead sales staff toward achievement of sales and clienteling objectives
Run boutique operations effectively including attendance, merchandising, and housekeeping standards
Merchandize effectively
Maintain a fair, consistent set of standards as they apply to work force
Adjust priorities and handle time wisely in a fast-paced environment
Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates
Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment
REQUIRMENTS
7+ years of retail experience required, preferably with at least 3 year of management, in a luxury product setting
Sense of initiative and commercial creativity with fashion sensitivity
Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand
Demonstration of own initiative
Ability to work varied hours/days, including nights, weekends, and holidays, as needed
Availability to work the hours necessary to open and/or close the store
Ability to maintain presence on selling floor for long periods as needed
Strong interpersonal, communication, organization and follow-through skills
