Job Description
A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures.
What will I be doing?
As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organizing patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
Maintain good communication and work relationships in all areas of the hotel.
Coordinate with government and law enforcement agencies as necessary.
Coordinate additional personnel for Conference and Banqueting functions.
Organize patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
Assist the hotel in complying with Local Fire Safety Legislation
Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department.
Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security.
Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police.
Liaise with the Hilton Safety/Security director on the implementation of Company Policies, guides, and matters of mutual interest.
Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security.
Prepare incident reports.
Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities.
Plan, deliver and facilitate regular staff awareness training.
Be fully conversant of company terrorist procedures and convey to staff.
Be fully conversant with hotel Fire and Emergency procedures.
Responsible for management of key control within all departments
What are we looking for?
A Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Organized and systematic approach to problem solving.
Security industry experience in managerial capacity
Ability to listen and respond to demanding guest needs.
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service.
Ability to work under pressure.
Flexibility to respond to a range of different work situations.
Good grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in same or similar role
First Aid
Firefighting qualification.
IT proficiency
Fire combat training.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。