Job Description
Wyndham Hotels & Resorts is now seeking an Intern Commercial Planning & Analysis EMEA to join our team in London, United Kingdom.
The Internship
This internship offers a unique opportunity to work at the heart of Wyndham's Commercial team in EMEA. You'll work closely with Commercial and Operations teams across EMEA, gaining exposure to all aspects of success in the hotel sector. It is a fun and challenging role, ideal for someone who loves variety and pushing themselves.
You will have two key responsibilities: delivering commercial initiatives and developing reporting to provide actionable insights. Working independently but fully supported, you will lead projects and collaborate with fellow interns up to senior leadership. Many initiatives will involve combining online distribution initiatives with driving revenue and contribution for franchisees.
Ultimately, you will help maximise performance for Wyndham and our brands across EMEA by supporting the execution of Commercial Planning & Analysis initiatives, related to Sales, Marketing, Distribution and Revenue Management.
Responsibilities
1. Provide analytical support to Commercial and Operations teams by updating the current reporting suite designed to drive system contribution for our hotels. Make recommendations to improve reporting functionality, type of analysis and visual appearance to aid actionable outcomes that drive contribution.
2. Drive revenue and engagement within Commercial and Operations teams by providing improvements to existing educational content, delivery and adoption across EMEA, based on analytical findings.
3. Support the Manager Commercial Planning & Analysis EMEA to make strategic recommendations for promotional activity.
4. End to end project management of assigned key initiatives determined by requirements of the Commercial team to achieve company goals. This includes regular reporting of progress and production of insightful reporting to evaluate success.
5. Lead the commercial New Hotel Opening Meeting and assist in the transition to Salesforce Lightning platform.
6. Internship Group Project: all Interns will be involved in a business-critical project during their internship
7. Support the employee engagement committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability
Abilities/ Key competencies/ Skills
Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of our Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind;
Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised
• Data driven and/ or having a keen interest in data and analytics
• Initiative
• Energy and ambition
• Organisation and planning
• Communication; written and verbal
• Customer service
• Multi-tasking
• Teamwork and ability to work autonomously
• Entrepreneurial learning
Education/ Certificates/ Experience
• Bachelor’s degree (or studying towards) in Communications, Marketing, Revenue Management, Business Intelligence or Hospitality Management is required; MBA (or studying towards) is preferred.
• Previous experience in a commercial or analyst role either as a previous internship or as holiday work experience, preferably in hospitality but not essential.
• Good knowledge of Microsoft Word, Excel and PowerPoint is essential.
• Fluency in written and spoken English is essential. Other language skills are an advantage.
• Tableau, MS Office Suite and Database Management skills will be an advantage.
• Project management and organisational skills are critical.
• Knowledge of online distribution and travel technology will be an advantage
Compensation and benefits
• £23,000 gross per annum, prorated for the duration of the internship
• 25 days of holidays per annum (accrued basis)
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
