Job Description
• To follow the procedures, policies and techniques of service.
• To have full understanding of the menu preparations to ensure good salesmanship.
• To co-ordinate the work of subordinates and maintain the established procedures and policies.
• To recommend menu items and beverage if necessary.
• To communicate efficiently with the kitchen.
• To help prepare training programs for staff.
• To promote good working atmosphere with emphasis in enhancing relations with subordinates.
• To enforce the personal appearance of the staff and punctuality.
• To greet guests, handle comments and problems whenever required and promote sales to meet forecasted revenues.
• To recommend menu items and beverages to guests, as well as taking orders.
• To converse with guests to maintain a good relationship as well as extending personal touch.
• To make requisition for supplies in order to maintain stock level.
• To take over the duties of the assistant restaurant manager in his absence.
• To carry out any other duties as and when required by the restaurant manager.
Waldorf Astoria Beijing is an extraordinary place where your own story begins. Standing as a dramatic bronze building, the hotel is a landmark in the heart of the Wangfujing district, and an icon where time transcends through the rich Chinese tradition to today’s sophisticated affluent lifestyle. With its signature True Waldorf Service, the hotel exemplifies discreet personalized attention, creating unforgettable moments that add up to an extraordinary experience that could only happen at a Waldorf Astoria. Guests of Waldorf Astoria Beijing also enjoy the unparalleled benefits of the Hilton HHonors Program.
