Mohammed Al Mazemi, Head, Consumer Banking business in Abu Dhabi and General Manager Branch Banking for the Consumer Bank’s in the Middle East, oversees the strategy and governance of the Bank’s consumer banking business in Abu Dhabi as well as the distribution and service network including Alternate Channel and Remote Channel across the Middle East. With over 22 years experience in the banking sector, Mohammed, a UAE national, has experience in retail branch management, profit management, service operations, client relationships and managing the financials in both local and multi-national banks. In Abu Dhabi role, Mohammed is a core member of the Bank’s Abu Dhabi management committee and heads three branches along with Standard Chartered Bank’s operations in Private Banking, Premium Banking, SME Banking, Employee Banking and the retail segments. He also manages sales results through a dedicated sales team of nearly 100 direct staff, 15 relationship managers and 85 staff in branches and electronic business units. As General Manager Branch Banking ME, he heads 11 branches and 5 electronic business units and ensures the development of branch managers, and other branch staff including the Priority Banking and SME Banking teams. In addition he is instrumental in spearheading the banks trust in to remote channels including social media. As part of this role, he is responsible for improving customer loyalty that indicate improved market share. The Regional oversight oversees the distribution across the markets including Bahrain, Oman, Jordan, Qatar and Lebanon. This network includes 20 branches and the ATM and remote channels in the countries.