Set goals for performance and deadlines in ways that comply with the company’s plans and vision and communicate them to subordinates Organized workflow and ensured that employees understood their duties or delegated tasks Monitored employee productivity and provided constructive feedback and coaching oversaw the activities of restaurant staff, expedited customers' orders as needed, and maintained good working relationships with suppliers. Conducted regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Oversaw food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Monitored inventory and ensured that all food supplies and other restaurant essentials are adequately stocked. Reviewed customer surveys to develop and implement ways to improve customer service. Checked in on dining customers to enquire about food quality and service. Resolved customer complaints in a professional manner.