Developing and implementing safety & security policies, protocols and procedures . Controlling budgets for safety & security operations and monitor expenses. Recruiting, training and supervising safety and security officers and guards. Rostering and allocating security guards and supervisors. Monitor day to day fire prevention, protection and fire safety functions within the facility . Monitor safety and security conditions, liaise and coordinate with external agencies – private security contractors, local police department, local fire and rescue, service department, etc. Conducts safety audits both internal and external. Takes part in accident /incident investigation. Carries out analysis of accident / incident statistics, identifying trends and suggesting improvement plans. Provides technical support to Senior Management on any safety related subjects. CCTV operations and maintenance. X-ray baggage scanner operations. Fire and police department licensing procedures and follow-up on the license. Assisted with Disaster Drills and fire drills; set up DRASH emergency treatment to simulate realistic drill conditions; conducted Interim Life Safety

Responsible for the overall management of the operation of the hotel .  Man power recruitment follow ups for all departments.  Conduct regular operations team meeting with all the HOD on daily / weekly basis to discuss the routine operational matters, sales target and also staff issues.  Ensure SOP implementation in all departments and check the same during routine operational checks.  Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc.).  Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc.) with the F & B Manager & Chef.  Dealing with Suppliers / Vendors for quality products involving the Purchase Manager and providing performance assessment of vendors on every quarter to HQ Purchase.  Assessing and reviewing customer satisfaction and service recovery process  Meet all department heads to review & train the staff to upkeep the human capital  Coordinating with the operations for Training requirements.  Preparing Training Materials and record maintenance.  Quality check of Security functions.  Inspections and Yearly audits on performance.  X-ray baggage scanner operations.  Preparation of corrective actions for better performance.  Convening and attending meetings with other departments for improvements.  Staff records maintaining.  Updating of Security program and SOP.  Responsible for tours and travel itinerary preparation for guest travel trip & vehicle maintenance and drivers co ordinations.  Liaising with local government officials & License purpose co-ordination with food and safety regards.