Evelyne Ojong
Ifa Hotels and Resorts , Concierge
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
My names are Evelyne Ojong from Cameroon, thank you for considering me for this position. I have worked as a customer service representative for over 4 years with Ifa hotels and Resorts. I really do feel comfortable with with the team and I also enjoy working on individual projects. I'm looking for better opportunities to help me grow and develop professionally. I have a deep understanding of customer service and customer relationships, I have also established effective relationships with clients over years. Not only I'm a passionate over this field, I'm also a graduate of marketing. In my spare time, I love watching movies, go out with friends etc.
Job Preference
No Preference yet
Experience
Concierge
2019-01 -
Ifa Hotels and Resorts Staff/Employee
Content
Receive inbound and outbound calls Welcome clients/ guest and their visitors warmly Make sure visitors sign in and out in the register and record it in the system Address and resolved customers complaints by follow up with various departments involved Address clients questions about company's services Assist clients to book for housekeeping and handyman services Help delivery guys to locate the apartments by directing them Make sure daily activities are recorded in the system
Concierge
2019-01 -
Ifa Hotels and Resorts Staff/Employee
Content
Receive inbound and outbound calls Welcome clients/ guest and their visitors warmly Make sure visitors sign in and out in the register and record it in the system Address and resolved customers complaints by follow up with various departments involved Address clients questions about company's services Assist clients to book for housekeeping and handyman services Help delivery guys to locate the apartments by directing them Make sure daily activities are recorded in the system
Education
Business Management · Graduate
2010-10-04 - 2012-08-14
National polytechnic Bamenda Cameroon
Popular members
omar oulhaj
OBJECTIVE To obtain a position in Customer Service with a company that promotes advancement through training and initiatives. Dear Sir/Madam: I am writing in regards to your advertised position and I am sending my CV for either current or future opportunities within your company. I believe that I have the necessary skills and abilities to successfully fulfill the position you are looking to fill. When you read my resume you will see that I have a Professional Diploma in Hospitality Management and university degree in English language,and during my studies I learned about managing a hotel from front desk to restaurant and did my practicum in different sections of a hotel, to gain a better perspective of what is needed to successfully run a hotel. I have worked as Sales representatives jobs, both in highly respectable businesses. It was during this time that I learned the value of providing exceptional customer service not only to the guests, but my colleagues and the company I worked for. You may, also, notice that I am fluent in 3 different languages and mastered each one professionally and currently learning Spanish. I am confident that I can make a positive contribution to your team. I would welcome the opportunity for an in-depth discussion and am available for an interview at your earliest convenience. Please contact me via phone or e-mail to arrange a time and date for us to discuss this issue. Thank you for your time and consideration and I look forward to speaking with you soon.. Thank you for your time and consideration and I look forward to speaking with you soon. Sincerely Omar Oulhaj
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