
Evelyne Ojong
Ifa Hotels and Resorts , Concierge
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
My names are Evelyne Ojong from Cameroon, thank you for considering me for this position. I have worked as a customer service representative for over 4 years with Ifa hotels and Resorts. I really do feel comfortable with with the team and I also enjoy working on individual projects. I'm looking for better opportunities to help me grow and develop professionally. I have a deep understanding of customer service and customer relationships, I have also established effective relationships with clients over years.
Not only I'm a passionate over this field, I'm also a graduate of marketing. In my spare time, I love watching movies, go out with friends etc.
Job Preference
No Preference yet
Experience
Concierge
2019-01 -
Ifa Hotels and Resorts Staff/Employee
Content
Receive inbound and outbound calls
Welcome clients/ guest and their visitors warmly
Make sure visitors sign in and out in the register and record it in the system
Address and resolved customers complaints by follow up with various departments involved
Address clients questions about company's services
Assist clients to book for housekeeping and handyman services
Help delivery guys to locate the apartments by directing them
Make sure daily activities are recorded in the system
Concierge
2019-01 -
Ifa Hotels and Resorts Staff/Employee
Content
Receive inbound and outbound calls
Welcome clients/ guest and their visitors warmly
Make sure visitors sign in and out in the register and record it in the system
Address and resolved customers complaints by follow up with various departments involved
Address clients questions about company's services
Assist clients to book for housekeeping and handyman services
Help delivery guys to locate the apartments by directing them
Make sure daily activities are recorded in the system
Education
Business Management · Graduate
2010-10-04 - 2012-08-14
National polytechnic Bamenda Cameroon