Personal Advantage
am confident I have the skills, the qualities, and the qualifications needed to excel in the role. I am a fast learner; I possess excellent problem-solving capabilities, and I can manage a significant work load.
I have an impressive track record of achievement. For example, in my previous role I was praised by my supervisor for helping the company find ways to increase sales by improving customer service standards.
Job Preference
No Preference yet
Experience
Waiter
2018-02 - 2018-04
Ambassador Hotel Internship / Traineeship
Content
Providing the information to tourists about the conditions of stay, services offered by the hotel, rates of different activities, events etc...
Assisting in the management of reservations such as recording of arrivals
and departures of guests.
Maintaining relevant information available to customers and sometimes
suggesting various famous places to visit.
Promoting the activities that are offered by the hotel to tourists for
commercial purposes.
Establish invoices at the customer's departure price of the stay, meals,
minibar consumption, hotel services and manage payments.
receptionist
2019-01 - 2019-04
Kathmandu guest house Internship / Traineeship
Content
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Answering screening and forwarding incoming phone calls
Receiving and sorting daily mail
Waiter
2019-06 - 2019-09
Summit hotel Internship / Traineeship
Content
Greeting in the arrival of guests in a pleasant manner and begin correct
sequence of service. Assisting in the seating of guests arriving at the table.
Presenting the menus (Food and Wine).
Taking orders from customers.
Have full knowledge of the menu, beverage
list, and food and beverage service
Able to answer any guest questions about menu items in an informative way
Follow all safety & sanitation policies when handling food & beverage service
Consistently offer professional, friendly, warm and engaging excellent
customer service
Make suggestive selling.
Prepare the bill for tables when requested.
Cash up bills and ensure that the correct amount has been paid.
Administer change to tables if needed.
Waiter
2020-01 - 2020-03
Dwarika’s Resort Internship / Traineeship
Content
Greeting in the arrival of guests in a pleasant manner and begin correct
sequence of service. Assisting in the seating of guests arriving at the table.
Presenting the menus (Food and Wine).
Taking orders from customers.
Have full knowledge of the menu, beverage
list, and food and beverage service
Able to answer any guest questions about menu items in an informative way
Follow all safety & sanitation policies when handling food & beverage service
Consistently offer professional, friendly, warm and engaging excellent
customer service
Make suggestive selling.
Prepare the bill for tables when requested.
Cash up bills and ensure that the correct amount has been paid.
Administer change to tables if needed.
Waiter
2021-06 - 2022-08
Dwarika’s Hotel Internship / Traineeship
Content
Greeting in the arrival of guests in a pleasant manner and begin correct
sequence of service. Assisting in the seating of guests arriving at the table.
Presenting the menus (Food and Wine).
Taking orders from customers.
Have full knowledge of the menu, beverage
list, and food and beverage service
Able to answer any guest questions about menu items in an informative way
Follow all safety & sanitation policies when handling food & beverage service
Consistently offer professional, friendly, warm and engaging excellent
customer service
Make suggestive selling.
Prepare the bill for tables when requested.
Cash up bills and ensure that the correct amount has been paid.
Administer change to tables if needed.
Education
Hotel Management · Bachelors Degree
-
Academy of culinary arts and hospitality management
