Muhammad Amin
Ambassador Row Hotel , Waiter
Job Type
On the job
Location
Indonesia, Jakarta
Chat
Personal Advantage
I have graduated from bachelor of management and tourism at Polytechnic Sahid Jakarta. I am confident to share my knowledge and face the challenge as an opportunity. My expertise is on quality of service, especially managing hotel and restaurant.
Job Preference
No Preference yet
Experience
Waiter
2019-09 - 2020-03
Ambassador Row Hotel Waiter
Content
Escorted customers to their tables and ensured they are settled comfortably offered coffee and other drinks. Presented the menu to the customers, answered queries about it, and made suggestions if necessary. Take orders from customers, served food and beverages. Promptly maintained cleanliness in the counters, some parts of the kitchen, and tables. Helped in keeping the rooms clean and organized, arranging schedules for each shift.
Waiter
2021-09 - 2022-01
Segafredo Zanetti Waiter
Content
Duties and responsibilities as a waiter include: Welcoming guests, presented the menu and explain each item in the menu book. Offers a favorite menu and provides good suggestions for each food and beverage menu, do sales promotions when transacting with guests. Responsible for all payments, either cash or by debit/credit card. Maintain good relations with each guest, provide service and avoid problems in the work area both with fellow co-workers and with guests.
Captain
2022-08 -
Aprez Café Captain
Content
As the captain, I am in charge and responsible for running a good and smooth operation, as well as ensuring that there are no mistakes and errors in serving guests, both for food and information provided. And in charge of all types of payments and makes daily sales reports. Also, responsible for directing each shift to ensure all crews work according to the standards set by the company, responsible for all cases that occur in day-to-day operations
Education
Hospitality and Tourism · Bachelor
2016-08-18 - 2020-04-15
Polytechnic Sahid
Popular members
ROLAND FORTOH ACHAH
I am having Bachelor Degree in Commerce and Certified International Supply Chain Management with 3years working experience as a marketing/ customer service representative in a financial institution back then in my country Cameroon, African. I describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products, Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling. I am having 2years working experience as a warehouse assistant and promoted as Team Leader, which I also work in customer service in the warehouse in Dubai, UAE. As a warehouse team leader. I am assisting in the variety of warehouse duties, including making attendance/ rollcall and update attendance sheet four times a day before sending to administration, shipping, receiving, assign task and record new stock as it comes in, and move stock onto trucks or store shelves as needed, loading and unloading trucks, fulfilling purchase orders, and keeping warehouse stocked with essential equipment and record new stock as it comes in, and move stock onto trucks or store shelves as needed
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