Silvia Kuria
Apex printers company (KILOME ROAD HOUSE), Customer service representative
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
Hello.I am Silvia Wanjiru Kuria applying for waitress position in your company.I saw you job publication poster in linked in ,I would like to connect.
I have an outgoing personality,self motivated and a good communicator in customer service.I have an experience in hospitality as a waitress.I have acquired exposure and skills in my experience in the field.I am adaptable and flexible to work in diverse environments and kinds of people.I always approach my work with positive attitude with extensive knowledge on customer service.A good collaborator and a fast learner who can absorb and retain lots of job specific information.
I would like to be considered for this position or any future roles in the field.I would like to connect.
Thank you.
Job Preference
No Preference yet
Experience
Customer service representative
2019-12 - 2020-05
Apex printers company (KILOME ROAD HOUSE) Assistant
Content
As a customer service representative,my major role was communicating with customers through various channels on the company's product and services.knowing the company's product and services in an event of any enquiry.Processing orders ,forms and applications and requests.Handling customer complaints.Collecting and analyzing customer feedbacks.Communicating and coordinating with colleagues when necessary.
Waitress
2020-07 - 2021-06
Hilton hotel &resort_ kenya Assistant
Content
As a waitress,I greet, meet and welcome the guest .Escorted the guests to their tables. Present the menu cards and explain the meals .Inform the guest about the daily specials.Offer menu recommendations on menu upon request.Take orders accurately and take the orders to the kitchen.Serve the meals to the guests. Clean the table after the meal.
Lifeguard
2021-09 - 2022-08
Kenya YMCA Assistant
Content
As a lifeguard,I eliminated and minimized hazadious acts in and around the pool.Educated guest on the facility rules.Monitored all activities in and around the pool through patron surveillance. Conduct rescues and administer first aid in an event of an injury
Education
3D animation and multi media · Graduate
2017-01-05 - 2019-12-12
Shangtao media institute
Lifesaving course · Acredited short courses
2022-01-03 - 2022-06-30
Kenya Aquatic center
Aquatic rescue and first aid · Acredited short courses
2022-01-03 - 2022-06-30
Kenya Aquatic center
