Silvia Kuria
Apex printers company (KILOME ROAD HOUSE), Customer service representative
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
Hello.I am Silvia Wanjiru Kuria applying for waitress position in your company.I saw you job publication poster in linked in ,I would like to connect. I have an outgoing personality,self motivated and a good communicator in customer service.I have an experience in hospitality as a waitress.I have acquired exposure and skills in my experience in the field.I am adaptable and flexible to work in diverse environments and kinds of people.I always approach my work with positive attitude with extensive knowledge on customer service.A good collaborator and a fast learner who can absorb and retain lots of job specific information. I would like to be considered for this position or any future roles in the field.I would like to connect. Thank you.
Job Preference
No Preference yet
Experience
Customer service representative
2019-12 - 2020-05
Apex printers company (KILOME ROAD HOUSE) Assistant
Content
As a customer service representative,my major role was communicating with customers through various channels on the company's product and services.knowing the company's product and services in an event of any enquiry.Processing orders ,forms and applications and requests.Handling customer complaints.Collecting and analyzing customer feedbacks.Communicating and coordinating with colleagues when necessary.
Waitress
2020-07 - 2021-06
Hilton hotel &resort_ kenya Assistant
Content
As a waitress,I greet, meet and welcome the guest .Escorted the guests to their tables. Present the menu cards and explain the meals .Inform the guest about the daily specials.Offer menu recommendations on menu upon request.Take orders accurately and take the orders to the kitchen.Serve the meals to the guests. Clean the table after the meal.
Lifeguard
2021-09 - 2022-08
Kenya YMCA Assistant
Content
As a lifeguard,I eliminated and minimized hazadious acts in and around the pool.Educated guest on the facility rules.Monitored all activities in and around the pool through patron surveillance. Conduct rescues and administer first aid in an event of an injury
Education
3D animation and multi media · Graduate
2017-01-05 - 2019-12-12
Shangtao media institute
Lifesaving course · Acredited short courses
2022-01-03 - 2022-06-30
Kenya Aquatic center
Aquatic rescue and first aid · Acredited short courses
2022-01-03 - 2022-06-30
Kenya Aquatic center
Popular members
Harrison Mwanthi
Hello, My name is Harrison, and I am thrilled to have this opportunity to introduce myself. With a diverse background in customer service and hospitality, I have honed my skills and developed a passion for providing exceptional experiences to those I interact with. Throughout my career, I have gained valuable experience in various customer-centric roles, where I have had the pleasure of assisting individuals from all walks of life. Whether it's addressing inquiries, resolving concerns, or going the extra mile to exceed expectations, I always strive to ensure that every interaction leaves a positive and lasting impression. My time in the hospitality industry has further shaped my commitment to delivering top-notch service. I have had the privilege of working in renowned establishments where attention to detail, professionalism, and a warm demeanor are paramount. Interacting with guests and anticipating their needs has become second nature to me, and I take immense pride in creating memorable experiences for them. What sets me apart is not just my extensive experience, but also my genuine enthusiasm for connecting with people. I believe in the power of building strong relationships and fostering a welcoming environment that leaves guests feeling valued and satisfied. Whether it's through active listening, empathy, or finding creative solutions to challenges, I am dedicated to ensuring that every individual I interact with feels heard and well-cared for. In addition to my customer service and hospitality background, I am constantly seeking opportunities for growth and learning. I am an adaptable and proactive individual who thrives in fast-paced environments, and I am always eager to embrace new challenges that come my way. I am excited to bring my skills, passion, and dedication to any team or organization that values exceptional customer service and a strong commitment to guest satisfaction. I look forward to contributing my expertise and making a positive impact on both colleagues and customers alike. Thank you for taking the time to get to know me, and I am eager to embark on new experiences and create lasting connections in the future.
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