• To be courteous, warm, smiling while dealing with guest& other team members. • To meet grooming standard required by the hotel. • To prepare guest bills and checks for accuracy before presenting. • Responsible for the cleanliness, maintenance and upkeep of all equipment, furniture and stations. • To prepare all glasses, crockery, cutlery, chinaware and other items needed before and after operation. Arrange sufficient quantity require and putting them in use. • To perform specific duties assigned by Manager/ Assistant Restaurant Manager/ Supervisor. • To maintain good working relationship with colleagues and other departments at all the times. • To listen to guest complaint. Rectify wrong doing and any guest demands inform Manager or Supervisor immediately. • Preparation of Room Service tray for the food delivery as per International standards. • Order taker in the Village Room Service. • Mini bar services( Check out, Refilling & Monitoring the short expiry items ) • Monitoring the inventory in close collaboration with the F&B controller) • Reports discrepancies to the manager. • To report all guests/ employee incident/ accidents to Manager or Supervisor. • To assist in maintaining low operation costs by keeping breakage to a minimum

• Responsible for the breakfast, lunch & dinner operation of the restaurant. • Daily report to the supervisor. • Doing the proper set up according to the meal setting. • To greet and welcome guest in a pleasant manner. • To escort guest to the appropriate table if hostess unavailable. • To take food and beverage order, making suggestion when required. • To display high degree of salesmanship, up-selling to help achieve daily sales targets. • To communicates with the kitchen staff on guest orders or any special requests. • To ensure correct delivery of food and beverage to right table as also timely pick up of all items. • To be responsible for guest satisfaction at the table allocated • To communicate in a professional, provide efficient and courteous manner with guests. Ensure that guest has everything required