Looking after all Domestic & International Baggage Operation. Coordination with other Stakeholders (Passenger Service, Integrated Operations Control Cell,Dispatch, Hub Control Centre, Different Stations, Ramp Services). Interaction with Passengers for Baggage related issues. Coordination with different stations regarding operations. Allocation of Staff in accordance of operational requirement. Briefing & De-briefing of Staff in terms of operations. Apart from the operations & taking care of BBM (Basic Baggage Module) Training for new employee as well as the refresher training for all staff. Handling Baggage Team to make the operation smooth.