ROLAND FORTOH ACHAH
Community Credit Company PLC, Marketing Officer/ Customer Service Representative
Job Type
On the job
Location
United Arab Emirates, Dubai
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Personal Advantage
I am having Bachelor Degree in Commerce and Certified International Supply Chain Management with 3years working experience as a marketing/ customer service representative in a financial institution back then in my country Cameroon, African. I describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products, Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling. I am having 2years working experience as a warehouse assistant and promoted as Team Leader, which I also work in customer service in the warehouse in Dubai, UAE. As a warehouse team leader. I am assisting in the variety of warehouse duties, including making attendance/ rollcall and update attendance sheet four times a day before sending to administration, shipping, receiving, assign task and record new stock as it comes in, and move stock onto trucks or store shelves as needed, loading and unloading trucks, fulfilling purchase orders, and keeping warehouse stocked with essential equipment and record new stock as it comes in, and move stock onto trucks or store shelves as needed
Job Preference
No Preference yet
Experience
Marketing Officer/ Customer Service Representative
2017-01 - 2019-01
Community Credit Company PLC Attendant
Content
 Describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products  Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling
Warehouse Team Leader
2021-05 -
SINOTRANS MIDDLE EAST FZE Assistant Supervisor
Content
 Working to maintain outstanding attendance record, consistently arriving to work ready to start immediately  Identified issues, analyzed information and provided solutions to problems  Check all incoming materials or physical and electronic shipping  Take inventory of the warehouse and make entries control reports and outputs of logistics  Do sorting and separation of purchase orders, as tax documents and provide input on tax documents  Make freight requests while support the company internal and external logistics issues  Other duties as assigned
Education
Economics · Bachelor
2013-09-05 - 2016-10-07
University of Buea
Supply Chain Management · Online courses
2021-07-09 - 2021-12-14
Institute USA
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Sharbani Das
I'm Sharbani with over 5 years of total experience. I started my career in 2017 after completing my BCom from Mumbai University. I worked with Jet Airways as a Flight Attendant from 22nd SEP 2017 till 17th JUNE 2019. Where I learnt a lot about customer services and hospitality as it was full-fledged premier airline. Due to the shutdown of the company I then moved to Go Airline where I Worked as a Flight Attendant from 17th JUNE 2019 till 8th October 2020 as a Cabin Crew. Due to the Lock down during COVID I was home for a while and hence had to quit and look for a home-based job. Then I started Working with Whitehat Jr as a Sales Manager from 13th October 2020 till 3rd October 2021. Where I learnt a lot about sales and explore the ed-teq world. I was a performer there and I kept getting moved to all the new divisions while there were expanding. But due to some health issue I had to leave the company and since then I'm Working with Auto Hub (preowned luxury cars- Mumbai Andheri Lokhandwala) from 15th October 2020 till now. It's a small company where I'm making a big difference, my job profile here is making transactions, maintaining an excel of their stocks - transactions- adds- sales- expenses- and so on, posting their adds on social media and talking to their customers to book a meeting and understanding the source of sales. That's all about my experience so far. Now if you will see I have been changing my field from one specific to another, so there is no constant reason for that I believe life is all about learning and the more I learn I crave for more. I have a got good opportunities and so far, which made me the person that I'm today.
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