
Muhammad Zubair Hassan
Grand Park Hotel , Senior Housekeeping Supervisor
Job Type
On the job
Location
Saudi Arabia, Jeddah
Personal Advantage
A creative, smart and hardworking person with active mind and diverse range of Technical work. Outgoing with strong and effective organizational and communicational skills. Self-motivated wherein able to work with minimum supervision and can relate well to people at all levels. Excellent computer knowledge. Fast learner and able to adapt easily and comfortable in any situation.
Job Preference
No Preference yet
Experience
Senior Housekeeping Supervisor
2016-03 - 2021-07
Grand Park Hotel Assistant Manager Housekeeping
Content
• Provides training (including safety training) and conducts meetings with all housekeeping personals as directed by the management.
• Supervises or assists Executive Housekeeper in directing the work activities of Housekeeping staff.
• Distributes the keys and work assignments to staff.
• Control all inventories; order guest and room supplies.
• Control timing in room; control expenses.
• Assigns special projects to staff and supervisors.
• Assists Executive Housekeeper in the selection of Housekeeping personnel, training, team members disputes, administering disciplinary procedures and up to terminating employees.
• Work with Executive Housekeeper of admin and inventory to manage daily room inventory, track housekeeping employees and prioritize daily load.
• Make purchase orders; communicates between departments on any issues affecting guest.
• Clerical work such as responding to e-mails in a timely manner.
• Ensure that the payroll is done and in a timely manner.
• Ensure adherence to company quality standards by inspecting rooms, including deep cleaning according to Marriott standards.
• Supervises Housekeeping staff.
• Discipline , reward and develop employees as necessary.
• Other duties assigned by executive housekeeper and general manager.
• Keep and Maintaining lost and found records in an efficient manner and handles all calls regarding lost and found.
• Assists in interviewing all prospective employees to ensure proper staffing levels are met.
• Ensure proper scheduling of all shifts for proper coverage according to occupancy.
• Maintain high morals, sense of professionalism in all staff.
• Coach, monitor develop team members for improved performance.
• Ensure efficient communication including coaching and performance management.
• Provide staffing, training, counseling and performance reviews for housekeeping department.
• Develop relationships and communicate efficiently with all departments especially with housekeeping department, laundry, warehouse and property mangers.
Education
Arts(Humanities) · College
2004-03-01 - 2005-07-15
Al Farah College Shahdara Lahore
B.Com · Undergraduate
2006-07-01 - 2007-07-31
M.A.O College Lahore
IT Course · Non Degree
2007-09-22 - 2007-12-31
Winware Institute of Computer Sciences
HVACR · Acredited short courses
2009-01-01 - 2009-08-31
Punjab Board of Technical Education Lahore