Oversees projects assigned by the Housing Manager. • Handles day-to-day Housing issues, questions, concerns, and complaints from residents. • Conducts Housing tours for interested students and parents. • Assists Housing Manager with check-in and check-out as needed. • Reports to Housing Manager Cases of vandalism, theft, roommate conflict, smoking, alcohol possession, noise, disturbance, facility damage, and maintenance needs. • Monitors and maintains room inventories. • Distributes keys and maintains a key log • Liaises with Central Services to address and follow up on requests. • Maintains working relationships with housekeeping and maintenance staff to ensure assigned facilities are well maintained. • Carries out tours in common areas on weekly basis to identify facility problems and initiate procedures for repairs. • Checks Housing check-in times and reports curfew violations to the Housing Manager. • Works flexible, irregular hours as determined by needs of the Student Housing (on-call 24 hours per day).