● Greeting customers and delivering excellent customer service. ● Preparing coffees and other beverages to a high standard of taste and quality. ● Making recommendations to customers and answering any questions. ● Coordinate orders for Junior Baristas and waiters to ensure a smooth customer experience. ● Manage orders for stock and coffee supplies. ● Maintain and clean coffee machines. Organise service where needed. ● Train and set standards for Junior Baristas and Wait Staff. ● Monitor and maintain hygiene and cleaning standards. ● Liaise with coffee roasters and management to ensure the smooth running of operations and delivery of quality products.