I have graduated from bachelor of management and tourism at Polytechnic Sahid Jakarta. I am confident to share my knowledge and face the challenge as an opportunity. My expertise is on quality of service, especially managing hotel and restaurant.

Excellent Customer Service Specialist for Technical Affairs | Administrative support | Scrum and Agile methodologies | Customer experience ➡️ Journey | Relationship building

More than 9 years successful record and experience in Staff Training and L&D in Retail Banking, Telecommunication and Real Estate industries.

This is Shinoj Samuel,Seeking a challenging position in the hospitality industry that will enable me to utilize my extensive skills & interpersonal skills, continue my professional development and provide opportunity for growth and advancement.