I have been in the Hospitality industry for the past 27 years (14 years in Sri Lanka, 13 year in the Middle East), In that period of Time, I have Handled High Volume & Flag Ship Café’s, As well as have handled the below Role’s, Acting Area Manager at Café Bateel in the Kingdom of Saudi Arabia, Over looked 03 Regions, Riyadh, Jeddah & Al Khoba, total of 08 Café’s. Was Responsible for Guest Comments, Checking on Brand Standards & Audits, Online Partner Guest Reviews & Sales, Inventory Cogs & Action plan, P.O.S related issues & coordinating with IT, Maintenance related issues, Pre opening of Café’s, Staff recruiting & Coordinating with HR, Staff Training & on the Job Training, Motivating Staff programs (Employee of the Month, Reward schemes & Disciplinary), Staff Attendance (finger tech & Manuel, No pay, Absentees), Monitoring of Schedules of FOH & BOH weekly & Leave leave, Monitoring FIFO, Planning for Short Expiry items, Coordinating with Ware House, Menu Planning with Executive Chef & Production Chef, Promotion of Food & Beverage planning (sampling), Public Holiday, Ramadan iftar & Eid sales planning, Café Manager & Staff vacation planning. Over looking of Out door Catering. Checking & Monitoring Baladiya Cards availability & expiry, Fire Alarm system & Extinguisher, Haccp, Pest Control scheduling.