• Completed opening and closing checklists according to set standards. Greeted and seated guests efficiently to establish prompt, high quality service. • Offered diners detailed allergen advice across daily menus and specials, ensuring optimal customer care and safety. • Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback. • • Reset tables with spotless service ware. • Monitored ice machine production and filled drink ice dispensing bins. Answered phones politely and promptly while accurately recording and confirming reservations. • • Stocked and maintained silverware, linens and condiments. • Maintained safe food handling standards at all times. Displayed proactive problem-solving and query-resolution skills to provide superior customer service. • • Monitored compliance with workplace policies and safety objectives. • Tracked employee productivity, performance and task completion. Established and enforced stringent standards of cleanliness and organisation. • Developed and maintained effective relations with company employees at various levels of organisation. • Trained staff in till management practices including reviewing and reconciling daily transactions.