Coordinating the entire operation of the restaurant Ensuring that a high standard of customer service is maintained. Ensuring our compliance with hygiene regulations at all times. Managing complaints, build relationship and successfully promote and publicize the brand and insure absolute customer satisfaction.

Coordinating the entire operation of the restaurant. Ensuring proper end of day procedures are adhered to. Ensuring that high standard of customer service is maintained. Responsible for handling complaints and queries daily ( emails and phone calls ) for bookings. Weekly stock take and any other duties as assigned by the regional manager.

Delivering exceptional service to the guest and attending all their needs • Handling invoice customer copy from all delivery companies and follow all payment procedure as per restaurant standards • Serving the deli counter and cutting steaks for the restaurant food menu • Setting and preparing the bar, weekly stock taking and ordering beverages for the bar, handling restaurant music, handling bookings and setting tables as per Pax and table numbering, opening and closing the store with alarm code. Making weekly roster and giving daily duties, staff training