Fazal Adan
Qatar Duty Free Company, Senior Sales Assistant
Job Type
On the job
Location
Qatar, Doha
Chat
Personal Advantage
High-energy individual proficient in completing documentation and managing schedules. Eager to apply knowledge to new position with room for advancement. Offering 13 years' experience in customer service and strengths in mentoring and training junior employees. Expert relationship builder and complex problem-solver adept at exceeding objectives on a consistent basis. Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals.
Job Preference
No Preference yet
Experience
Senior Sales Assistant
2019-03 - 2022-07
Qatar Duty Free Company Assistant Supervisor
Content
Greeting Customers for Premium liquor section and briefing them according to their needs. Using upselling and customer service skills for maximizing the sale for high value products and closing sales efficiently and effectively with customer satisfaction and managing customer relation for future sales. Training new employees for POS operation and store values as well as proficient customer service in busy hours. Helping Supervisor for staff trainings and managing the shop floor during busy hours and cash handling.
Education
Arts · Bachelor
2003-08-04 - 2005-07-28
University of the Punjab
Popular members
Amr Elkhazendar
have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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