Sasipimol Keyratisretthapol
Anantara Bophut Kosamui, Executive housekeeper
Job Type
On the job
Location
Thailand, Bangkok
Personal Advantage
I am Sasipimol Keyratisretthapol,43 years old . I have been worked as an Executive Housekeeper recently , I have experience about Room Division, Preparing FF&E and OS&E and Manning Management and organize Housekeeping department, ensure all up to the International brand standard and Health &Safety Standard, Keep maintain the quality and maintenance work, Cooperate with the contractors such like outsource cleaning , Pest Control and Landscape company. Which is one department of room division. Recently my responsible is about following the brand standard of International hotel's brand as well as the Operation control the quality.
Job Preference
No Preference yet
Experience
Executive housekeeper
2013-08 - 2015-04
Anantara Bophut Kosamui Department head
Content
Organize the renovation hotel by purchasing , prepare inventory and equipments. Set up new standard and revised the LSOP to apply with Brand Standard. Ensure that the equipments are following the Policy. Training staffs and working schedule. Organize Laundry which be improve operation to develop and efficiency of work load, Guest laundry and uniforms. Public area is organized to efficiency sequence of cleaning and good for man power. Control and manage the renovation hotel.
Assistant Director of Housekeeping
2015-07 - 2017-01
The Peninsula Bangkok Department head
Content
Managing Housekeeping operation. Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Managing Inventory stock to ensure adequate supplies. Supervises an effective inspection program for all guestrooms and public space. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies, equipment and uniforms.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Responds to and handles guest problems and complaints.Strives to improve service performance.
Executive Housekeeper
2017-01 - 2018-02
Anantara Siam Department head
Content
Supervises all housekeeping employees, hires new employees as needed, take disciplinary actions when policies are not followed. Plan the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Maintains a time log book of all
employees within the department. Recruit and train new employees. Checks on the work of these employees occasionally and observes the report made by the supervisors. Maintains a lost-and-found department. Responsible for cleanliness, orderliness and appearance of the entire Hotel. Ensure that rooms are made as per company standard. Prepare Annual Housekeeping Budget. Maintain par stock of guest supplies, cleaning supplies, linen and uniform. Organize inventories with Accounts and General Store for linen, uniform and fixed assets. Pay particular attention while organizing pest eradication activities. Develop and implement Housekeeping systems and procedures.Prepare reports for management information.Assist Purchase department in selecting suppliers for items related to Housekeeping.Attending and resolving guest complaints.Verification of supplies consignments.Organize on-the job
training and evaluate its effectiveness.Daily inspection of public areas and employees locker rooms.Daily briefing of Supervisors.Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.Immediately attending to guest requests.
Executive Housekeeper
2018-02 - 2023-02
Mandarin Oriental Bangkok Room Operation
Content
Quality control of Housekeeping department and Laundry, manage organize the team working very active and motivate ensure all the result of Guest satisfaction, P&L and FLHSS audit above the benchmark. Preparing Budget and CAPEX forecast. Conduct the daily morning brief. Recruit and training. Inspect all the work of the colleague and logbook. Inspect the rooms and taking care the VIP. Attentive to the guest preference and control the butlers’ quality standard. Inspect the Public area and the landscape. Ensure overall the department operation need to be functional.
Education
Social science · Bachelor degree
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Burapha University
Course · Building great team
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E Cornell
