Organize the renovation hotel by purchasing , prepare inventory and equipments. Set up new standard and revised the LSOP to apply with Brand Standard. Ensure that the equipments are following the Policy. Training staffs and working schedule. Organize Laundry which be improve operation to develop and efficiency of work load, Guest laundry and uniforms. Public area is organized to efficiency sequence of cleaning and good for man power. Control and manage the renovation hotel.

Managing Housekeeping operation. Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Managing Inventory stock to ensure adequate supplies. Supervises an effective inspection program for all guestrooms and public space. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies, equipment and uniforms. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Responds to and handles guest problems and complaints.Strives to improve service performance.

Supervises all housekeeping employees, hires new employees as needed, take disciplinary actions when policies are not followed. Plan the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Maintains a time log book of all employees within the department. Recruit and train new employees. Checks on the work of these employees occasionally and observes the report made by the supervisors. Maintains a lost-and-found department. Responsible for cleanliness, orderliness and appearance of the entire Hotel. Ensure that rooms are made as per company standard. Prepare Annual Housekeeping Budget. Maintain par stock of guest supplies, cleaning supplies, linen and uniform. Organize inventories with Accounts and General Store for linen, uniform and fixed assets. Pay particular attention while organizing pest eradication activities. Develop and implement Housekeeping systems and procedures.Prepare reports for management information.Assist Purchase department in selecting suppliers for items related to Housekeeping.Attending and resolving guest complaints.Verification of supplies consignments.Organize on-the job training and evaluate its effectiveness.Daily inspection of public areas and employees locker rooms.Daily briefing of Supervisors.Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.Immediately attending to guest requests.

Quality control of Housekeeping department and Laundry, manage organize the team working very active and motivate ensure all the result of Guest satisfaction, P&L and FLHSS audit above the benchmark. Preparing Budget and CAPEX forecast. Conduct the daily morning brief. Recruit and training. Inspect all the work of the colleague and logbook. Inspect the rooms and taking care the VIP. Attentive to the guest preference and control the butlers’ quality standard. Inspect the Public area and the landscape. Ensure overall the department operation need to be functional.