Prince Anand
Taj, Trainee
Job Type
On the job
Location
India, Muzaffarpur
Chat
Personal Advantage
I am confident that my B.Sc. in Hospitality and Hotel Administration, combined with my experience working at 5-star properties, makes me a strong fit for this position. As a guest-focused individual with a perceptive and disciplined approach, I have successfully dealt with challenging situations, including handling complaints and providing accurate information. For example, in my previous role as a front desk agent, I defused a difficult situation with a guest who was dissatisfied with their room by offering a complimentary upgrade and a personalized apology. This not only improved the guest's experience but also helped to maintain the hotel's reputation for outstanding customer service. I am excited about the opportunity to apply my skills and experience to this new role and continue to deliver exceptional service to guests.
Job Preference
No Preference yet
Experience
Trainee
2018-11 - 2019-03
Taj Assistant
Content
Trained in four departments: 1-month stints each in the Front Office, Food production, Food, and beverage & Housekeeping
Front Desk Agent
2022-03 - 2022-04
Marriott Assistant
Content
Check-in of guests into the hotel, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established. Invoicing & Payments
Front Desk Agent
2022-06 - 2022-10
Club Mahindra Holidays Assistant
Content
Check-in of guests into the hotel, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established. Invoicing & Payments
Front Desk Agent
2022-10 - 2023-01
Accor Assistant
Content
Delivering high-quality hospitality services. Ensuring smooth check-in & check-out. Handling Guest complaints. Room Allocation. Group Handling.
Education
Hospitality and hotel Administration · Bachelor
2017-07-10 - 2020-07-10
Institute of hotel management
Popular members
Ahmed shoaib.kamal.ahmed@gmail.com
My self-Shoaib Ahmed Age : 25 I am applying for these roles because I strongly believe I have the necessary skills, qualities, and experience to carry out the duties to a very high standard. Having already worked within similar industries, I have the knowledge and experience needed to contribute to the team in the fastest time possible. track record of achievement and your company values. In addition to being an exceptional communicator and collaborator, I am the type of person who understands how important my performance in this role will be to the success of your organization. If I am successful, I will constantly seek to add value in my work to help your company maintain its position as a market leader, and to ensure you see a positive return from your investment. A brief overview of the skills, qualities, and attributes I possess are as follows: - An ability to work as part of a team to achieve the company goals and projects; - High levels of customer service and care; - Taking responsibility for my ongoing professional development; - An honest, reliable, and disciplined approach to my work; - The ability to follow rules and procedures; - A fast learner who requires little supervision; - A willingness to take on all tasks, regardless of their complexity; - Proficient in all types of micro soft applications I Remains extremely professional at all times Trained to handle any type of crisis situation Has already obtained necessary clearance to work in any airport Dedicated professional who understands the hazards of the job Physically fit and able to do lifting Able to work any shift and any amount of hours
View