Prince Anand
Taj, Trainee
Job Type
On the job
Location
India, Muzaffarpur
Chat
Personal Advantage
I am confident that my B.Sc. in Hospitality and Hotel Administration, combined with my experience working at 5-star properties, makes me a strong fit for this position. As a guest-focused individual with a perceptive and disciplined approach, I have successfully dealt with challenging situations, including handling complaints and providing accurate information. For example, in my previous role as a front desk agent, I defused a difficult situation with a guest who was dissatisfied with their room by offering a complimentary upgrade and a personalized apology. This not only improved the guest's experience but also helped to maintain the hotel's reputation for outstanding customer service. I am excited about the opportunity to apply my skills and experience to this new role and continue to deliver exceptional service to guests.
Job Preference
No Preference yet
Experience
Trainee
2018-11 - 2019-03
Taj Assistant
Content
Trained in four departments: 1-month stints each in the Front Office, Food production, Food, and beverage & Housekeeping
Front Desk Agent
2022-03 - 2022-04
Marriott Assistant
Content
Check-in of guests into the hotel, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established. Invoicing & Payments
Front Desk Agent
2022-06 - 2022-10
Club Mahindra Holidays Assistant
Content
Check-in of guests into the hotel, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established. Invoicing & Payments
Front Desk Agent
2022-10 - 2023-01
Accor Assistant
Content
Delivering high-quality hospitality services. Ensuring smooth check-in & check-out. Handling Guest complaints. Room Allocation. Group Handling.
Education
Hospitality and hotel Administration · Bachelor
2017-07-10 - 2020-07-10
Institute of hotel management
Popular members
Dabeer Hassan
Dear Sir/Madam, This is Dabeer & I'm here to express my interest in a company for which I can make a difference & capitalize in giving outputs up to desire, expectations and to meet the intent of its leadership, having vast experiences in Data analysis, Sales coordination, managing teams reaching the standards of the destined organization, I hereby present myself to take up new challenges, to start innovation & taking up goal-driven tasks which have to be accomplished in a range of time. I am currently finishing my Bachelors in IT (Computer Software) from a well-reputed university in Dubai, apart from that at the same time I wish to not rust my skills but rather than to sharpen them thereby giving myself a clearer upper hand so when the opportunity is created. I wish to help people who're incapable of doing as helping others pleases and nurtures me more strength & it's always been my positive passion to leave a smile on someone's face The right kind of attitude has to be reflected upon in a certain type of ethic which has to be the backbone of an organization for it to function fruitfully with efficacy. Understanding the larger picture takes a broader mindset & and a clear eye-view of its everyday functioning. From top leadership to the last subordinate each should have a purpose, as we look today many are misguided or moving fast in the wrong direction. Having a daily understanding of varying demands, drastic changes in the market trends, shifting tastes are the core reasons behind it. It has always been the key to mastering an organization or a business. This is just my outlook on understanding from working in separate organizations. I have always learned from the drawbacks I’d look forward to meeting you so we can have a more detailed conversation or an interview would be very considerate and I thank you for taking time to your time to read Sincerely, Dabeer Hassan
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