It was a one year internship performing all the front office duties within the restaurant. Making sure that guests were welcomed, escorted to their dining tables, presented the menu, served and collected payments.

Proofed documents and organized records, reports and files. Monitored office supply inventory and completed requisitions for replenishment. Provided exceptional service, welcoming guests, managing mail and working with management to address challenges. Maintained organized internal filing systems for digital and hardcopy documentation. Handled direct payments, reconciled credit card receipts and prepared deposits. Operated photocopiers, scanners, voicemail systems and facsimile machines. Maintained discretion and integrity in dealing with confidential and sensitive data. Performed troubleshooting for office equipment operation or arranged for repairs. Supported office staff and management with errands, deliveries and appointment setting. Responded to customer inquiries via email and telephone. Answered telephone calls, took messages and distributed messages to appropriate personnel. Collaborated with associates and management to meet corporate objectives and assess process improvements. Composed conference schedules, attended meetings and penned proceedings for later reference. Sorted, distributed and mailed invoices, bills and checks to intended recipients. Kept office documents well-organized and quickly retrieved files for team members.