Simbarashe Mandala
Honeypot Restaurant, Front office
Job Type
On the job
Location
Zimbabwe, Harare
Personal Advantage
Enthusiastic employee in the hospitality industry with experience in a range of positions, including administrative assistance, front desk
receptionist and waiter. Adept at handling a variety of jobs while yet managing to provide great customer service.
Job Preference
No Preference yet
Experience
Front office
2020-10 - 2021-10
Honeypot Restaurant Management Trainee
Content
It was a one year internship performing all the front office duties within the restaurant. Making sure that guests were welcomed, escorted to their dining tables, presented the menu, served and collected payments.
Administrative Assistant
2021-11 -
One Unique Entertainment Administrative Assistant
Content
Proofed documents and organized records, reports and files.
Monitored office supply inventory and completed requisitions for replenishment.
Provided exceptional service, welcoming guests, managing mail and working with management to
address challenges.
Maintained organized internal filing systems for digital and hardcopy documentation.
Handled direct payments, reconciled credit card receipts and prepared deposits.
Operated photocopiers, scanners, voicemail systems and facsimile machines.
Maintained discretion and integrity in dealing with confidential and sensitive data.
Performed troubleshooting for office equipment operation or arranged for repairs.
Supported office staff and management with errands, deliveries and appointment setting.
Responded to customer inquiries via email and telephone.
Answered telephone calls, took messages and distributed messages to appropriate personnel.
Collaborated with associates and management to meet corporate objectives and assess process
improvements.
Composed conference schedules, attended meetings and penned proceedings for later reference.
Sorted, distributed and mailed invoices, bills and checks to intended recipients.
Kept office documents well-organized and quickly retrieved files for team members.
Education
Tourism and Hospitality Management · Bachelor Degree
2018-08-20 - 2022-08-01
University of Zimbabwe
