Job Description
" Provides a courteous and professional service at all times.
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
Ensures high standards of personal presentation & grooming.
Maintains positive guest and colleague interactions with good working relationships.
Exercises responsible management and behaviour at all times and positively representing the hotel and Hyatt International.
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Encompassing the crossroads of Chang An Avenue and Wang Fu Jing area, the hotel is part of Beijing orientalPlaza。 Located in the primebusiness and shopping district, Grand Hyatt Beijing is within walking distance of The Forbidden City and Tiananmen Square. 518 luxurious and comfortable rooms and suits, 5 restaurants covering 2924 sq m meeting and events facilities include the Grand Ballroom, meeting venues, boardrooms and the residence.