Job Description
Job Description
Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
Ensure the restaurant is ready to receive guests prior to opening and that all service staffs are ready in line with opening standards
Ensure restaurant operating equipment is clean and in working order
Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
Welcoming guests to the Restaurant, by using the Bar/Restaurant name
Maintain detailed knowledge of menu, including daily specials
Inquiring if they have a reservation and noting it in the reservation book if they do
Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book.Being attentive to guest requests.
Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
Maintain responsibility of cleanliness of hostess stations, all menus and drink menus
Assist with beverage service and food service
InterContinental Hangzhou Liangzhu is a beacon to the brilliance of Liangzhu culture. The hotel is situated just adjacent to Hangzhou Liangzhu Cultural Museum, where it boasts an aesthetic design concept paying tribute to the three distinct periods of Liangzhu cultural development. More than just its sublime appearance, the hotel provides exceptional accommodation befitting the Liangzhu spirit.
We are located in the heart of Yuhang District in the northwest section of Hangzhou, just an 8-minute walk from Hangzhou Metro Line 2 Du Fu Cun Station. The hotel is approximately 39 kilometers from Hangzhou Xiaoshan International Airport and some 16.9 kilometers from Hangzhou East Railway Station, each by straight-line distance.
Address: No.18 Yuniao Street, Yuhang District, Hangzhou, Zhejiang Province, P.R. China
