The international tourism, hospitality & service network

FO Management Trainee(Study and Internship Program 6months)

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Job Source

Mövenpick Hotel Qingdao Sunmei by Accor

Location

China, Qingdao

Salary

2500 ~ 3000 CNY

Designation

Front Office

Job Type

Full Time

Language

English intermediate

Job Posted Date

12-03-2024

Job Description

1.Master the guest situation and catering activities of the day.
2. Participate in the work of the front desk. Identify and report problems in the work.
3. Master the important guests who arrive and leave the store on the same day, and return to the guests.
4. Prepare registration form, key card and so on before guests arrive at the store to ensure that the check-in procedure is convenient and fast.
5. Maintain good communication with hotel guests to understand their preferences and preferences, and assist guests to solve difficult problems.
6. Do a good job of daily telephone calls to hotel guests, collect guest opinions and take follow-up measures in a timely manner and reflect to their superiors.
7. Receive and welcome guests who leave the shop at the front desk and lobby and on the business floor.
8. Assist guests staying on the business floor to check in and leave the shop.

Job Requirements

*For this study and Internship program
Requirements: At least 18 years old, student or graduated within 5 years in the subject areas of the internship.
Benefits: Shared room , 3 meals in staff canteen, uniform,
Stipend: RMB 2500 - Monthly (Scholarship of RMB 3000 at the end of internship)
Other benefits from program: 2 weeks Chinese Culture classes(Scholarship covered)

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Mövenpick Hotel Qingdao Sunmei by Accor


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