Job Description
Responsible for the day-to-day operations of the Guest Service Centre with the ability to provide a consistent level of quality service
to Hotel Guests.
Recognizing all repeat and important guests in order to develop personal guest contact,
obtaining preferences and proactively anticipating guest needs and requirements.
Co-ordinating with the concerned department to ensure a smooth departure and warm farewell
departure and warm farewell of VIP guests as well as making sure all VIPs are met upon arrival and
departure, gathering as much guest feedback as possible, and offering additional services.
SWISSOTEL BANGKOK RATCHADA
Swissotel Bangkok Ratchada achieves hygiene certification by SHA (Amazing Thailand Safety & Health) and ALLSAFE label.
Our hotel is property within the Accor Group to achieve this ALLSAFE certification globally.
Accor, one of the largest international hotel operators in the world has awarded the ALLSAFE certification to Swissotel Bangkok Ratchada.
