Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
Opens and closes car doors for guests whenever the opportunity arises.
Assist all guests with luggage storage. Ensures the proper handling of storage and those security procedures are followed. Transports guests’ luggage to their room in an efficient manner.
Hire taxis and answers guests’ inquiries.
Be familiar with the hotel’s products and services and policies; be aware of all functions and promotions held in the hotel.