外运华南-福建公司-客服岗(J17660)

Negotiable

Experience

Unlimited

Job Type

Full Time

Location

China, Ningde

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Job Description

1.负责客户咨询，解答客户关于运输方式、价格、时效、文件等问题的咨询。
2.负责单证操作‌，检查提单、装箱单、发票、等文件的准确性和完整性。
3.负责运输协调与跟踪‌，实时更新货物状态，并向客户同步信息。
4.负责异常情况处理，协调处理货物破损、延误、扣关等突发情况。
5.负责‌报价与对账‌，提供运费报价，核对费用明细，开具发票，跟进客户付款进度。

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