Job Description
PROFILE
KEY RESPONSIBILITIES FOR THE STORE:
BUSINESS AND CLIENTS DEVELOPER:
MONITOR THE STORE PERFORMANCE AND ALWAYS REMAIN AWARE OF MARKET TRENDS
TAKE THE RESPONSIBILITY OF THE P&L OF A SIGNIFICANT TURNOVER STORE (DO WE WANT TO ADD A RANGE?)
IDENTIFY AREAS OF IMPROVEMENT AND WORK HAND IN HAND WITH MANAGERS TO IMPLEMENT ACTION PLANS TO ACHIEVE THE COMMERCIAL OBJECTIVES
ESTABLISH A CLIENT-CENTRIC MINDSET TO OFFER CLIENTS THE BEST EXPERIENCE IN STORE AND ACHIEVE THE CRM OBJECTIVES
TRANSLATE THE STORE’S OBJECTIVES INTO CONCRETE DAILY TARGETS AND TASKS, INSPIRE THE TEAM TO REACH THE TARGETS
BE THE LINK BETWEEN THE HEAD OFFICE AND THE STORE
BRAND AMBASSADOR AND PROMOTER:
BE THE AMBASSADOR OF THE BRAND AND ENDORSE THE CULTURE AND VALUES TO PROMOTE CELINE
ENSURE THE BEST LEVEL OF CLIENT EXPERIENCE
HANDLE DELICATE CUSTOMER SITUATIONS IF NEEDED
PROCESS OWNER:
ENSURE THAT ALL THE PROCESSES ARE COMPLIANT WITH THE LEGAL, REGULATORY AND INTERNAL REQUIREMENTS
BEING RESPONSIBLE OF THE STOCK
BEING RESPONSIBLE OF THE STORE PLANNING
GUARANTEE THE PROPER EXECUTION OF ALL TASKS RELATED TO THE DIGITALIZATION OF THE STORE
TALENT HUNTER, MANAGER & SKILLS DEVELOPER:
DETECT NEW TALENTS IN YOUR DAILY ENVIRONMENT AND RECRUIT THEM
MANAGE THE TEAM TO DRIVE THE BUSINESS: CREATE A POSITIVE WORK ENVIRONMENT, DEVELOP THE TEAM SPIRIT
REGULARLY COACH THE TEAM TO ENSURE THEY DEVELOP THE KEY SKILLS EXPECTED AT THEIR POSITION
PROFILE & EXPERIENCE EDUCATION:
MASTERS/BACHELOR DEGREE EXPERIENCE
10 YEARS OF RETAIL MANAGEMENT EXPERIENCE, WITH AT LEAST 5 YEARS IN FULL OFFER STORES
SKILLS & PERSONAL ATTRIBUTES:
STRONG BUSINESS SENSE AND ABILITY TO DRIVE RESULTS
PRODUCT AND FASHION SENSITIVITY
PROVEN ABILITY TO MANAGE LARGE TEAMS, STRONG LEADERSHIP
HIGH SENSITIVITY TO CLIENT EXPERIENCE AND LOYALTY
STRONG COMMUNICATION SKILLS
ORGANIZATIONAL SKILLS, SENSE OF PRIORITIES AND AGILITY
TALENT FOR COACHING AND DEVELOPING A TEAM
EXCEPTIONAL INTERPERSONAL SKILLS, EMPATHY, SINCERITY AND CURIOSITY
LANGUAGES: FLUENT IN GERMAN AND ENGLISH, A THIRD LANGUAGE WILL BE A PLUS
STARTING DATE: ASAP
